The Results Are In…
By Gavin Lawrence
It’s not every day that you get the opportunity to pat yourself on the back, and although we’re not a boastful bunch, sometimes a self-congratulatory celebration is in order. Here, here!
We recently conducted an independent survey to get feedback from all of our wedding clients who were married between the 1st November 2012 and 31st October 2013 – and the results are incredible!
Here at Blue Steel Booths, we really value our customer feedback, and continually strive to exceed our client’s expectations. In an effort to improve our service and ensure that we’re delivering extraordinary photographic experiences, we wanted to check in with our previous clients and give them an opportunity to voice their opinion freely.
And we heard them loud and clear!
We received an astonishing 98% for our quality of service provided, as well as another whopping 98% for punctuality and personal presentation. Wow!
With an overwhelming voice, our newly-weds told us how much they loved working with us…
“They impressed me from the very first communication, nothing was too much trouble and they spent so long talking to me answering all my questions. It was also obvious from doing some research into other companies that they offered the best overall service.”
“Blue Steel were the epitome of a professional wedding supplier, as soon as we had booked they took all the stress away and organised everything with our venue. We lost half our guests at the wedding as they were in the booth! The photo booth was the talk of our wedding, we can’t thank them enough!”
And it’s clear that they enjoyed the range of our services – from guest books to video recording…
“Excellent customer service throughout. Fantastic quality booth, for a great price, & more professional compared to others I’ve seen. Operators went the extra mile to make the experience fun for all our guests. End product was fabulous! We particularly love the guestbook. Exceeded our expectations!”
“Blue Steel Booths were a complete hit at our wedding, everyone loved the booth and the array of props. We got a guest book with the booth and double prints so one could go in the book. It made for great viewing the next day! The booth brought everyone at the wedding together!”
“We used Blue Steel Booth at our wedding and they were absolutely fantastic! So professional, easy to deal with, helpful etc. Our guests loved the booth on the night and the photos were so professional and they even recorded video messages from our guests for us.”
We’re always telling prospective clients what a great group of people we are – so it’s nice to hear our customers reinforce that sentiment. We understand how monumentally important your wedding day is, and how our clients are creating memories to last a lifetime. Not only do our photographs capture the life of the party, our entertainment value and customer service on the big day are not soon forgotten…
“This was so good people are still talking about it”